FAQ's

When can I expect my order to be posted out?
  • Order your card before 11am (Mon-Fri) for same day dispatch (please check my shipping info for up to date dispatch times - I do take time off from time to time so dispatch times may be extended). 
  • Orders placed after 11am will be processed the following working day.
  • I do not post out on Bank Holidays or weekends.
  • UK Cards are posted 2nd class as standard, upgrade to 1st class at checkout.
Can you guarantee my card will arrive by a certain date?
  • Once your order has been posted, it is then in the hands of the Royal Mail. 
  • For 1st class items, Royal Mail approximates that 93% of First Class deliveries reach their destination the next day. However, the remaining 7% may take up to 3 working days. 2nd class items take 2-4 working days. These timescales are estimates and not guaranteed.
I live outside the UK - where can I place an order?   Can you print a message in the card and send it direct to my recipient?
  • Absolutely! You can input your message on the product page when you order. Please ensure your delivery address is correct.
  • Your card will be placed inside a white envelope with the recipients name written on it. Their card is posted in a board backed 'Please do not bend' envelope so it reaches them in perfect condition.
Can I have 2 different coloured hearts on my card?
  • Yes, please leave a note at checkout letting me know what colours you'd like.